Blog

I’d like to preface by stating, EVERYONE within your organization and Team is and can be a Rockstar! At the core, I believe most people want to be good at their job and have good intentions… however, many companies and leaders get trapped attempting to MOTIVATE their employees and this can be dangerous! Can you […]

You wake up and get ready for your workday with all great intent to crack open your laptop, cross things off your list, and win the day! But first, you must get the kids ready for school, take them to school, all while checking emails… you return to your laptop only to catch yourself scrolling

Front-Line Employees tend to have fantastic ideas that would benefit customers, their coworkers, leaders, and the organization as a whole. They’re typically the ones closest to the problem, can quickly identify the friction, and provide solutions. However, due to poor delivery, poor timing, and/or limited understanding of how the system works behind the scenes… the

As a Leader, how many times have you delegated tasks and the outcome not come back as you expected, leaving you frustrated, aggravated, irritated, and ready to do everything yourself? Yes, we’ve all been there… and not only is it NOT Leadership to do everything yourself… it’s also NOT Leadership to assume you gave clear

Middle Management can be hard! It’s one of the first steps of professional growth; as you’ve graduated from a Front-Line position, higher-ups have seen your professional worth, and believe you have what it takes to be in a position of leadership… It’s an exciting time; full of pride and anxiety! What no one tells you

There are many types of everything; different types of animals, people, foods, and… Leaders! If you’ve been following my articles, videos, and books you may have come across my 5 Types of Employees, 5 Types of Clients, and the 5 Types of Managers. Today, I’d like to share the 5 Types of Leaders; this is

Let’s be clear… all people have value and we can learn from everyone; however, EVERYONE isn’t for you, where you’re going, or your professional and personal vision and evolution! You may have heard many Motivational Speakers exclaim, “You’re the sum of the five people you hang around”. It’s a statement that’s said a lot… and

For a split second, I debated writing this; I naively believed every Company and Leader would naturally provide their Employees with a cheat sheet to success. However, in the very next second, I distinctly remembered sitting across the desk from my Supervisor in his office… you know, that belittling format of “The Boss” sitting on

In my employee days, I remember the “Big Boss” stopping in to see the facility and possibly talk to employees… you would have thought the President of the United States, The Queen of England, or any other “BIG Name” you can think of was coming over for Sunday Dinner! I watched my bosses and coworkers

Years ago, I outsourced someone to manage an important part of my business; we’ve worked together for years and created a successful process. Suddenly, there was a situation that required immediate attention. Upon calling, I was rushed off the phone due to their busy-season and passed-off to a gentleman that was supposed to be more