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Forgiveness as a part of Leadership? You better believe it! If you’re in a professional position of leadership, I’m sure you’ve experienced employees making mistakes… mistakes you had to answer for and/or clean up, employees making the same mistake for the fifth time in a row, perhaps an employee challenged your idea or called you […]

TRUST, what a heavy word and foundational building block of any great relationship… professionally or personally. I’ve had the honor of meeting leaders of organizations all around the world and one of my opening questions is always, “What would you like to get out of bringing someone like me in?”. They share their concerns, pain-points,

When I present my Leader’s 3 to organizations around the world… A Leader’s Vision & Vision Factors, Expectations, and Rules for their team/s; one word mentioned more than any other is “Respect”. Leaders would like their people to engage respectfully with one another and across departments… as noble as this sounds, it’s also as vague…

I was recently in a store… a very famous store and organization I won’t say the name of… and an employee behind the counter looked stressed and out of sorts. We spoke briefly and I asked what has become the hardest part of his job and he said something profound, “Over the years, they’ve created

In my employee days, I remember the “Big Boss” stopping in to see the facility and possibly talk to employees… you would have thought the President of the United States, The Queen of England, or any other “BIG Name” you can think of was coming over for Sunday Dinner! I watched my bosses and coworkers

As an “Inspired & Motivated” employee or person, you like your work, excel at your duties, and also tend to absorb the duties of others due to your efficiency and effectiveness. As you move up the professional ranks… the can duties double, triple, then compound… causing a slow burn-out you never saw coming! I often

To me, Leadership is synonymous with coaching and mentorship! The job is to guide toward the agreed definition of success by providing information and pushing (sometimes gently and sometimes with a big swift kick in the pants) a person or team past their comfort zone to achieve what wouldn’t be otherwise. I’ve been on both

It’s a true honor to speak about leadership and train at so many wonderful organizations around the world; meeting extraordinary Leaders and Front-Line Employees. There are several things most organizations struggle with and one of the most prevalent is the amount of meetings leaders and employees must attend and sit through. You know what I

Suppose you’re in a leadership position within your organization. In that case, it may be easy to believe you’re the face of the company… with all the work you do, the long hours, the emails, the fires you put out on an hourly basis, meeting lofty and sometimes unrealistic expectations from up above and leading

Middle Management can be hard! It’s one of the first steps of professional growth; as you’ve graduated from a Front-Line position, higher-ups have seen your professional worth, and believe you have what it takes to be in a position of leadership… It’s an exciting time; full of pride and anxiety! What no one tells you